PATIENTS FAQ | KYD
Does this website lists only doctors?
No, apart from doctors the website also lists dentists, alternative therapists, physios, chiropractors, podiatrists, homeopathists, dietitians, hospitals, private clinics, clinical labs, nursing homes and many other health practitioners.
Who created this website? Are you doctors?
No, we are not doctors. We are average patients, just like you, who decided to create this website in order to provide this convenience not only to Cypriot citizens, but for anyone visiting Cyprus in order to be able to find the right medical care and at the same time help others find the care that suits to their preferences. However, all information given in this website has been provided by medical care specialists and experts.
How much does it costs me to use your website services?
This is the best part. KnowYourDoctor website is absolutely free for patients! We don’t require any fees or subscription for using this site.
I can’t find my doctor in the list?
Since the number of doctors around Cyprus is huge, there is a possibility that we may miss some doctors from our database. You can simply add any doctor that you notice is missing from the list. Here is where you add a doctor. Bear in mind that it will take up to 24hours for the doctor to appear in the list, after it has been approved by KYD team.
What is the main purpose of this website?
Where else can you find all the information you need in order to make the right decision upon your medical care? KnowYourDoctor is a tool which patients can find important information prior visiting a doctor, a private clinic or hospital in order to guide them to the right medical care preferences that suits most to them. At KnowYourDoctor site a patient can find other people’s opinions about a doctor, reviews and ratings and important information of a doctor. For instance, doctor’s certifications and awards, achievements, ratings, previous experience and many essentials information that you need to know before visiting a specific doctor.
Do I need to give you my name/email address in order to write a review?
You are not required to create an account in order to write a review. Name and email fields are optional, however KYD team must approve each submitted review before it’s published online in order to avoid any unusual rating activity.
I submit a review but was never published, why?
Each submitted review must be first approved by KYD administrative team in order to be published in the site. If for some reason a comment contains profanity or threats of violence then this review will not be published in the site. Reviews must be about your personal outcome, medical care or customer service provided to you.
I want to delete a review that I wrote, how can I delete it?
Just email us your full name, email address, date that the review was submitted and name/specialty of the doctor that you left the review for. We will double check these details in our system and upon confirmation the review will be deleted. We try to make sure that the person that requests the removal is the actual reviewer.
I submitted my review but I cannot find it in the website, why?
As already stated, it takes up to 24 hours for a review to be published in the website after it’s submission, since it must be first approved by the KYD administrative team that does not contain any profanity or threats of violence.
I noticed that knowyourdoctor.com.cy has many visitors so I would like to advertise my private company in your site, how can I advertise here?
Click on the link Ask Us located at the top menu of each webpage, choose the option "I want to advertise on your site", fill up your details and a KYD sales representative will contact you as soon as possible.
Can I share your site to other friends and doctors?
Yes! On each doctor’s profile page you will see a button called ‘Tell A Friend’. Click on this button and a window will pop up asking you to write the emails of the people you want to send the site to.
How many time can a patient review & rate?
You didn’t answer all my questions. How can I contact you?
Please email us, we make sure to read every incoming email but we only respond to those that are not covered above in Q&A section. Thank you!